Mesh Ruffle Off The Shoulder

RETURNS / EXCHANGES / REFUND

1. I am in the United States and want to return an item I am not satisfied with. — Melanie Ann’s Boutique, prides itself in offering the highest quality, most fashion forward merchandise. If you
are not happy with your purchase, please review our store policy and contact our office within 3 days of the delivery date. Merchandise must be unworn, unwashed, and still have all tags attached and must have original invoice. If returning by mail, we suggest using USPS flat rate shipping for convenience. You will be
responsible for covering shipping costs to return items and shipping charges must be prepaid. Approved returns will be receive a refund in the form of store credit, less shipping fees to use on a future purchase within 7 business days. All tags must be intact. Please note store credit is only available for orders online. Store credit expires after 14 days. Sale items, discounted items, and jewelry cannot be returned for exchange, credit, or
refunds. All other items there will be a 50% restocking fee taken out of your credit on all returns.

2. I am an international customer and I want to return an item. — Please contact us before returning an item, as there are special circumstances when we cannot accept a return from an international location. We will do our best to accommodate. We are not responsible for returns until they reach our warehouse.

3. My package is being returned to you, what do I do now? — All packages returned to us due to an invalid address will be restocked and you will be issued a store credit minus the initial shipping charge. We are not able to reship an order as all returned shipments are processed by our Returns Department.

4. Where do I send my return to? — Please send email to: Melanieannsboutique@gmail.com
Subject Title: Return
Please include reason for return and photos.

5. How long does it take to process returns? — Returns are processed within 2-5 business days after your item(s) are received into our warehouse. Once your return has been processed, reviewed, and approved you will be issued an online store credit in the form of an E-gift card via email within 7 business days. Please keep your return tracking number for your records.

6. Does Melanie Ann’s Boutique provide exchanges? — Please note that store credit is only available for online purchases returned by mail. All sales of Gift cards, egift certificates, jewelry, and items marked as Sales are final and not redeemable for refund, credit and or exchange.

7. Does Melanie Ann’s Boutique issue refunds? — We do not issue refunds, we offer store credit in the form of an E-gift certificates instead. Please treat store credit like cash.

8. I got my order, but an item is missing/defective/not what I ordered. What do I do? — Once you receive your order, thoroughly check you’re delivered items immediately. If you believe an item is missing/defective/not part of your order, you must contact our customer care department within same day of
receipt and let us know. Please be prepared to upload pictures and have original invoice.
*If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing store credit for the item(s) not in stock.